From MaisonBisson.com: "A Patron’s Perspective On Library 2.0"
My friend Joe Monninger is perhaps a library’s favorite patron. He’s an avid reader who depends on his public library for books and audiobooks and DVDs, and as a writer and professor he depends on the services of the university library. But he doesn’t work in libraries, and though he listens patiently to my work stories, he doesn’t really care about the politics or internal struggles we face.
That said, I’m reprinting here the full text of his recent column for the Valley News, a paper serving Hanover New Hampshire and other upper Connecticut River valley communities. He’s discussing the challenge we face from the perspective of an interested customer.
Here it is: