Thursday, October 09, 2014

FCC says Conference Centers & Hotels May Not Block Visitors' Wi-Fi Hotspots

The FCC has reached an agreement with Marriott to pay a $60,000 penalty to resolve their investigation into a complaint that employees of a Marriott-managed conference center were sending de-authentication packets to prevent exhibitors and attendees from using their personal Wi-Fi hotspots. Marriott was then charging them $250 - $1,000 per device to connect to the conference center's Internet!

“Consumers who purchase cellular data plans should be able to use them without fear that their personal Internet connection will be blocked by their hotel or conference center,” said Enforcement Bureau Chief Travis LeBlanc. “It is unacceptable for any hotel to intentionally disable personal hotspots while also charging consumers and small businesses high fees to use the hotel’s own Wi-Fi network. This practice puts consumers in the untenable position of either paying twice for the same service or forgoing Internet access altogether,” he added.
(from the FCC press release dated Oct. 3, 2014.) The press release has a handy link directly to the Consent Decree, but I am including it here, in case the press release vanishes.

Remember this next time a hotel or conference center blocks your Wi-Fi hotspot. Now you know what to do.
Superman image credited to Flickr.

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